RTTSoftware Support Forum

PDF Explorer => General => Topic started by: jbaird914 on August 12, 2016, 12:37:59 AM

Title: Getting a file not found error
Post by: jbaird914 on August 12, 2016, 12:37:59 AM
I am trying to batch edit a group of documents.  The tool is scanning and returning the files in the grid, but when I go to update it indicates file not found.  Same thing when I go to view the file. Says file not found.
Title: Re: Getting a file not found error
Post by: RTT on August 12, 2016, 01:09:03 AM
Is the file path of the file selected in the grid, shown bellow the InfoEdit tool (http://www.rttsoftware.com/Manuals/Index.htm?pageURL=PDFE/English/DocumentInfoBar.htm), correct? Are these PDFs local files or network shared files?
Please attach some screenshots (you need to register as a user in the forum), so I can better understand the problem.
Title: Re: Getting a file not found error
Post by: jbaird914 on August 12, 2016, 11:55:48 PM
FYI I moved these files to an external drive and was able to resolve. Not sure why the issue arose but have a workaround