RTTSoftware Support Forum

PDF Explorer => General => Topic started by: ldefty on June 22, 2012, 12:09:23 PM

Title: Meta Data not visible
Post by: ldefty on June 22, 2012, 12:09:23 PM

Hi. We have Meta Data with a number of fields populated and PDFE looks really helpful to find files by searching the meta data. We are seeing the in Acrobat the properties shows the filled in data tags for all files. Windows XP and 7 does not show many as filled in and PDFE is doing the same. Anyone know why files scanned on same machine and using the same updating procedure sometimes do and somtimes dont show the meta data. It seem to have started with some recent MS Updates.
Thanks
Lawrence

Title: Re: Meta Data not visible
Post by: RTT on June 22, 2012, 04:07:30 PM

Please send me one of these PDFs that show the metadata in Acrobat but that fail to show in PDFE, so I can better analyze the problem.