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Posted by: RTT
« on: May 20, 2010, 09:57:08 AM »

You should reply to that new version release notification email and request support, indicating exactly what's the version you are using. Check the version from the program about box (menu Help>About) and include the patch version, if any shown ( something as "version", or "Version + Patch 2", etc.)
Posted by: egler
« on: May 20, 2010, 03:58:41 AM »

I am a registered user of the version. I received a email to upgrade to, but I only can dowload the trial version because the link to actualize the old version is diferent from the actual. What can I do?