PDF-ShellTools > Bug reports

Unable to remove security from PDF file (v1.6) with High security on modificatio

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Paul:
When trying to remove security on modify permissions, PDF shell tools requires a document open password. There is no document open password set on the file. It then fails when trying to remove the modify security if "Ignore" is selected. Any ideas ?

RTT:
If this problem is happening with the latest version, currently version 3.3, and if you can, please send me a sample PDF (attach it to a forum reply, or email to shelltools@rttsoftware.com) that triggers this issue. With the PDFs I've just tested, seems to be working.

Paul:
File sent via email !

RTT:
I've found the bug. Should be fixed in the next release.
Re-saving the PDF with some PDF readers may fix the issue.
Thanks for reporting and sample file.

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